Introduction

This Privacy Policy explains how Chimera CRM, a trading name of Fysio-Tech V.O.F., collects, uses, and protects your personal data when you visit our website or use our services.

Company Information

Fysio-Tech V.O.F. (Chimera CRM)

KvK 74017454

VAT: NL 868664625B01

Honderdland 116, 2676 LT Maasdijk, Netherlands

[email protected] | +31 88 376 7878

Information We Collect

We may collect:

• Name, email, phone number

• Company information

• Messages submitted via contact forms

• Usage data such as IP address, pages visited, device information

• Marketing and referral data (Taboola / Outbrain campaigns)

How We Use Your Data

We use data to:

• Respond to enquiries and provide consultancy services

• Improve website performance and user experience

• Analyse traffic and marketing performance

• Comply with legal obligations

• Communicate service-related information

Legal Basis for Processing

We process personal data based on:

• Consent (cookies and marketing)

• Contract (client enquiries and services)

• Legitimate interest (analytics and improvement)

• Legal obligation (accounting and compliance)

Cookies & Tracking

We use cookies to enable website functionality, analyse traffic, and measure advertising performance. Non-essential cookies are only active with user consent.

Data Sharing

We only share personal data with trusted service providers including hosting, CRM, analytics, and advertising platforms. All third parties are GDPR-compliant.

Data Retention

We retain data as long as necessary: contact form submissions up to 12 months; client records up to 7 years; analytics based on cookie consent.

Your Rights

You can access, correct, delete, object to processing, or request portability of your data. Consent can be withdrawn at any time.

Data Security

We implement appropriate technical and organisational measures, including HTTPS encryption and secure storage.

International Transfers

Some third-party providers may process data outside the EU. GDPR-compliant safeguards like Standard Contractual Clauses are in place.

Children’s Data

Our services are not intended for individuals under 16 years of age, and we do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy periodically. The latest version is always available on this page.