Introduction

This Privacy Policy explains how Chimera CRM, a trading name of Fysio-Tech V.O.F., collects, uses, and protects your personal data when you use our website or services.

We are committed to protecting your privacy and complying with the GDPR.

Company Information

Fysio-Tech V.O.F. (Chimera CRM)

KvK 74017454

VAT: NL 868664625B01

Honderdland 116, 2676 LT Maasdijk, Netherlands

[email protected] | +31 88 376 7878

Information We Collect

• Name, email, phone number
• Company details
• Messages submitted via forms
• Usage and device data
• Marketing and referral data (Taboola / Outbrain)

How We Use Your Data

• Respond to enquiries and provide consultancy services
• Improve website performance and user experience
• Analyse traffic and marketing effectiveness
• Comply with legal obligations
• Communicate service-related information

Legal Basis for Processing

• Consent (cookies and marketing)
• Contract (client enquiries and services)
• Legitimate interest (website improvement and analytics)
• Legal obligation (accounting and compliance)

Cookies & Tracking

We use cookies to enable website functionality, analyse traffic, and measure advertising performance.

Non-essential cookies are only used with your consent via the cookie banner.

Advertising Platforms

We use Taboola and Outbrain for marketing campaigns. Tracking technologies are only active with consent.

Data Sharing

We only share data with trusted service providers such as hosting, CRM, analytics, and advertising platforms, all GDPR-compliant.

Data Retention

• Contact data: 12 months
• Client data: up to 7 years
• Analytics: based on cookie consent duration

Your Rights

• Access your personal data
• Request correction or deletion
• Withdraw consent at any time
• Object to processing
• Request data portability

Data Security

We use HTTPS, encryption, and secure storage to protect your data.

International Transfers

Some providers may process data outside the EU. GDPR-compliant safeguards are in place.

Children’s Data

Our services are not intended for individuals under 16. We do not knowingly collect children’s data.

Changes to This Policy

Updates may be published here. Continued use implies acceptance of changes.